Privacy Policy
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website https://edugram360.com and purchasing/downloadable materials.
1. Information We Collect
When you visit or purchase from our website, we may collect the following:
- Personal Information: Name, email address, billing address, and contact details.
- Payment Information: Payment details (processed securely via third-party gateways; we do not store your full payment information).
- Account Data: Login details if you create an account.
- Download & Usage Data: Information about the digital products you purchase and download.
- Technical Data: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver downloadable products.
- Provide customer support and respond to inquiries.
- Manage your account and purchase history.
- Improve our website, products, and user experience.
- Send updates about new products, offers, or important policy changes (only if you have opted in).
3. Payments and Security
All payments are processed through secure third-party payment gateways such as PayPal, Razorpay, PhonePe, etc.
- We do not store or have access to your full credit/debit card details.
- Our website uses SSL encryption to ensure data security during checkout.
4. Downloadable Materials
- After successful payment, you will receive a secure link to download your purchased product.
- Downloads are for personal use only and may not be shared, resold, or redistributed without permission.
- We may use digital rights management (DRM) or tracking to prevent unauthorized sharing.
5. Cookies & Analytics
- Our website uses cookies to enhance user experience, track orders, and remember preferences.
- We may use third-party analytics tools (such as Google Analytics) to understand site performance and improve services.
6. Sharing of Data
- We do not sell or rent your personal data.
- We may share limited information with:
- Service Providers: Payment gateways, hosting providers, and email services.
- Legal Authorities: If required by law to protect our rights or prevent fraud.
7. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Request a copy of the data we hold about you.
- Opt out of promotional emails at any time.
8. Data Retention
- We retain order and transaction data for accounting/legal purposes.
- Account data may be retained until you request deletion.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: edugram360@gmail.com
Phone: +91 9849016661
Address:
ABHIISTAA EDUGRAM PVT LTD, Flat No: 305, Vijaya Nagar Colony, Kukatpally, Hyderabad- 500072, Telangana State